Privacy Policy

Proper Payments LLC ("we", "our", "us") reserves the right to make changes to this Policy at any given time. If you want to ensure that you are up to date with the latest changes, we advise you to frequently visit this page. If at any point in time Proper Payments LLC decides to use any personally identifiable information on file in a manner vastly different from that which was stated when this information was initially collected, the user(s) shall be promptly notified by email. Users will then have the option to permit or decline the use of their information in this separate manner.

Proper Payments LLC ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.properpayments.com, or use our services. Please read this privacy policy carefully. This Policy applies to Proper Payments LLC, and it governs all data collection and usage by us. By using https://www.properpayments.com, all our partner portals under the subdomain (www.properpayments.com), and applications built by Proper Payments LLC, you consent to the data collection procedures expressed in this Policy.

Proper Payments LLC does not engage in any marketing activity that requires the sale of your data. We strictly adhere to a Do-Not-Sell policy. The data from your purchase orders is accessible by the platform partner with whom you transacted and will not be shared with any other restaurants or companies.

Please note that this Policy does not govern the collection and use of information by companies that Proper Payments LLC does not control, nor by individuals not employed or managed by us. If you visit a website that we mention or link to, be sure to review its privacy policy before providing the site with any information. We highly recommend and suggest that you review the privacy policies and statements of any website you choose to use or frequent to better understand how those websites garner, use, and share the information collected.

Specifically, this Policy will inform you of the following:
  1. What personally identifiable information is collected from you through our website;
  2. What personally identifiable information is collected from you through our restaurant partner portals that run under the Proper Payments LLC subdomain;
  3. Why we collect personally identifiable information and the legal basis for such collection;
  4. How we use the collected information and with whom it may be shared;
  5. What choices are available to you regarding the use of your data; and
  6. The security procedures in place to protect the misuse of your information.
1. Information We Collect

It is always up to you whether to disclose personally identifiable information to us; however, if you elect not to do so, we reserve the right not to register you as a user or provide you with any products or services. This website collects various types of information, such as:

  • Voluntarily provided information, which may include your first and last name, address, email address, billing and/or credit card information, etc., which may be used when you purchase products and/or services and to deliver the services you have requested.
  • Information automatically collected when visiting our website, which may include cookies, third-party tracking technologies, and server logs.

In addition, Proper Payments LLC may occasionally collect non-personal anonymous information, such as the type of browser you are using, IP address, or type of operating system, which will assist us in providing and maintaining superior quality service.

Proper Payments LLC may also deem it necessary, from time to time, to monitor websites that our users frequent to determine which services and products may be most popular with customers or the general public.

Please rest assured that this site will only collect personal information that you knowingly and willingly provide to us via surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested, and any additional uses specifically provided for in this Policy.

2. Why We Collect Information and For How Long

We collect your data for several reasons:

  • To better understand your needs and provide you with the services you have requested;
  • To fulfill our legitimate interest in improving our services and products;
  • To send you promotional emails containing information we think you may like when we have your consent to do so;
  • To contact you to fill out surveys or participate in other types of market research, when we have your consent to do so;
  • To customize our website according to your online behavior and personal preferences.

The data we collect from you will be stored for no longer than necessary. The length of time we retain such information will be determined based on the following criteria: the relevance of your personal information; the length of time it is reasonable to keep records to demonstrate that we have fulfilled our duties and obligations; any limitation periods within which claims might be made; any retention periods prescribed by law or recommended by regulators, professional bodies, or associations; the type of contract we have with you, the existence of your consent, and our legitimate interest in keeping such information as stated in this Policy.

3. Use of Information Collected

Proper Payments LLC does not now, nor will it in the future, sell, rent, or lease any of its customer lists and/or names to any third parties.
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Proper Payments LLC may collect and make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to keep you informed of other possible products and/or services that may be available to you from https://www.properpayments.com.
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Proper Payments LLC may also contact you regarding surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.

Proper Payments LLC uses various third-party social media features, including but not limited to Facebook, Instagram, Twitter, YouTube, and other interactive programs. These may collect your IP address and require cookies to work properly. These services are governed by the privacy policies of the providers and are not within Proper Payments LLC's control.

4. Disclosure of Information

Proper Payments LLC may not use or disclose the information provided by you except under the following circumstances:

  • As necessary to provide services or products you have ordered;
  • In other ways described in this Policy or to which you have otherwise consented;
  • In aggregate with other information in such a way that your identity cannot reasonably be determined;
  • As required by law, or in response to a subpoena or search warrant;
  • To outside auditors who have agreed to keep the information confidential;
  • As necessary to enforce the Terms of Service;
  • As necessary to maintain, safeguard, and preserve all the rights and property of Proper Payments LLC.
5. Non-Marketing Purposes

Proper Payments LLC greatly respects your privacy. We maintain and reserve the right to contact you if needed for non-marketing purposes (such as bug alerts, security breaches, account issues, and/or changes in Proper Payments LLC products and services). In certain circumstances, we may use our website, newspapers, or other public means to post a notice.

6. Children Under the Age of 13

Proper Payments LLC's website is not directed to, and does not knowingly collect personally identifiable information from, children under the age of thirteen (13). If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database or, alternatively, that verifiable parental consent is obtained for the use and storage of such information. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use our website and apps.

7. Unsubscribe or Opt-Out

All users and visitors to our website have the option to discontinue receiving communications from us by email or newsletters. To discontinue or unsubscribe from our website, please send an email requesting to unsubscribe to support@properpayments.com. Additionally, all users can opt out and request to delete their personal information or request access to what information is stored with Proper Payments LLC by sending us an email at Support@properpayments.com. If you wish to unsubscribe or opt out from any third-party websites, you must go to that specific website to unsubscribe or opt out. Proper Payments LLC will continue to adhere to this Policy concerning any personal information previously collected.

8. Links to Other Websites

Our website contains links to affiliate and other websites. Proper Payments LLC does not claim nor accept responsibility for any privacy policies, practices, and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of every website that collects personally identifiable information. This Privacy Policy Agreement applies only to the information collected by our website.

9. Notice to European Union Users

Proper Payments LLC's operations are located primarily in the United States. If you provide information to us, the information will be transferred out of the European Union (EU) and sent to the United States. (The adequacy decision on the EU-US Privacy became operational on August 1, 2016. This framework protects the fundamental rights of anyone in the EU whose personal data is transferred to the United States for commercial purposes. It allows the free transfer of data to companies that are certified in the US under the Privacy Shield.) By providing personal information to us, you consent to its storage and use as described in this Policy.

10. Security

Proper Payments LLC takes precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (e.g., credit card information), that information is encrypted and transmitted to us securely. You can verify this by looking for a lock icon in the
address bar and looking for "https" at the beginning of the address of the webpage.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform
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Contact Us: For any questions, please contact: support@properpayments.com